Returns Policy

If you're not totally satisfied with your purchase then you can return it to us for a replacement, exchange or full refund of the purchase price.

Return shipping is your expense. Send the item(s) back to us unused and in the condition that you received it.

If you have made an incorrect product selection then shipping costs for the exchanged items is also at your expense. To ensure you're ordering the correct products double-check the measurements and follow our Tooth ID Guide or get in touch with the sales team and we can help.

We'll accept returns for up to 90 days from the purchase date.

Instructions for returning items

When returning your items back to us, please ensure to include the following details:

  • First and last name
  • Company
  • Billing address
  • Email address
  • Phone number
  • Part/s you are returning
  • Reason for return

It's important this information is included in your return package, otherwise we will not know who to credit.